What does it mean to be critical of tourism?

June 4, 2024

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Some “GT” read­ers are crit­ic­al of tour­ism, par­tic­u­larly ‘mass tour­ism’. Some in the uni­ver­sit­ies see them­selves as part of a ‘Crit­ic­al Tour­ism Stud­ies’ move­ment. But what does it mean to be ‘crit­ic­al’ in rela­tion to mod­ern tourism? 

It’s a “Good Tour­ism” Insight Bites question.

Your cor­res­pond­ent put the ques­tion to the travel & tour­ism stake­hold­ers in the “GT” net­work, invit­ing responses of no more than 300 words. (You too can join the “GT” net­work. Register.)

Thanks to the 18 respond­ents — pro­fess­ors, pro­fes­sion­als, prac­ti­tion­ers — who took the time to share their thoughts on the ques­tion. Their answers appear in the order received.


The ‘geography of hope’

C Michael Hall, Professor, University of Canterbury, New Zealand

I have always had some mis­giv­ings about the crit­ic­al tour­ism stud­ies ‘move­ment’ with respect to what it really means.

Professor C Michael Hall
Prof C Michael Hall

To me it is a broad church which has helped bring some oth­er voices to the tour­ism table, espe­cially from fem­in­ist and, per­haps to a less­er extent, Queer­L­GBT+ per­spect­ives, which is cer­tainly to be welcomed.

How­ever, I have been con­cerned that it has just become a byword for qual­it­at­ive research or, to be more accur­ate, non- or anti-quant­it­at­ive research, which is not neces­sar­ily crit­ic­al at all.

In fact, quant­it­at­ive research, espe­cially the use of space-time driv­en stat­ist­ics, can some­times be among the best ways to high­light vari­ous forms of injustice or undesir­able envir­on­ment­al effects.

For me crit­ic­al tour­ism research rests on two things:

First, it builds on, even if indir­ectly, crit­ic­al the­ory. This means at least acknow­ledging the cent­ral­ity of struc­ture in people’s every­day lives and prac­tices — includ­ing tour­ism of course — and its role in affect­ing indi­vidu­al agency.

The second ele­ment is that of giv­ing effect to the eman­cip­at­ory pos­sib­il­it­ies of both tour­ism and tour­ism research, which means focus­ing on issues of social, eco­nom­ic, and envir­on­ment­al justice and inequality.

For me the syn­thes­is of these two ele­ments must lead one to a third con­cern, which is that of the role, exer­cise, and (mis)use of power in tour­ism. I don’t think the crit­ic­al stud­ies move­ment, with some excep­tions, suf­fi­ciently engages in this area.

This is espe­cially import­ant because, if one wants teach­ing and research to be effect­ive, it per­haps means not only ‘speak­ing truth to power’ but also enga­ging with power, as well as try­ing to nudge tour­ism in a desired direction.

I fully acknow­ledge that is dif­fi­cult to do, but for me it is part of what could be described as the ‘geo­graphy of hope’ for tourism.

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The ‘responsibility mindset’

Robin Boustead, Founder, Great Himalaya Trail, Nepal

Unfor­tu­nately, we live in times of hyper­bole and exaggeration. 

Robin Boustead
Robin Boustead

Every­one is ’thrilled’ on linked­in, and appar­ently tour­ism is in a ‘crit­ic­al’ state. No doubt there are aca­dem­ics who are thrilled to be critical.

Tour­ism is thriv­ing and far from crit­ic­al as a sec­tor, and its impacts can be both pos­it­ively and neg­at­ively pro­found. Mass tour­ism has always exis­ted, even as fash­ion and fads come and go. 

How to guide busi­ness own­ers and trav­el­lers into a ‘respons­ib­il­ity mind­set’ is the real chal­lenge and that requires pos­it­ive rein­force­ment, not criticism.

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‘Tourism academics are tourists too’

Melanie Smith, Associate Professor and Researcher, Budapest Business University, Hungary

I used to won­der how Crit­ic­al Tour­ism Stud­ies was dif­fer­ent from non-crit­ic­al tour­ism stud­ies. In the­ory, edu­cat­ors and prac­ti­tion­ers should all be crit­ic­al thinkers. And we should encour­age our stu­dents to devel­op enquir­ing minds, to ques­tion, and critique.

It often seems to be the case that so-called Crit­ic­al Tour­ism Stud­ies is more philo­soph­ic­al and the­or­et­ic­al than oth­er forms of tour­ism stud­ies, e.g. those that are more voca­tion­al and managerial. 

In tour­ism the­ory, we often advoc­ate ’ideal’ scen­ari­os which may or may not be imple­ment­able in ’real life’. Yet aca­dem­ics and research­ers often com­plain that industry prac­ti­tion­ers do not take their advice ser­i­ously, let alone read their journ­al art­icles; often impen­et­rable to non-aca­dem­ic readers.

At the same time, we increas­ingly find ourselves in the pos­i­tion of being cri­ti­cised, not only as aca­dem­ics who fail to engage with industry, but also as hypo­crites; many of us crit­ic­al of mass tour­ism and/or of tourism’s role in cli­mate change, yet fre­quent fly­ers in the name of aca­dem­ic research!

Rightly or wrongly, it is iron­ic to cri­ti­cise tour­ism aca­dem­ics, edu­cat­ors, and research­ers for their busi­ness travel habits. In addi­tion, as one of many aca­dem­ics liv­ing abroad, away from fam­ily and friends, if I do not travel, I lose per­son­al con­tact with home (and no, Zoom does NOT fill the gap!)

Of course, we should make more sus­tain­able and eth­ic­al choices in our every­day lives and travel plans. But who dic­tates that and who facil­it­ates it? And where are the lim­its of our self-sac­ri­fice and altruism?

Give me a quick, dir­ect, and afford­able train trip and I will hap­pily take it. But I will hes­it­ate if the train jour­ney involves four changes and takes twice the time and money as a flight.

All of that is to say that tour­ism aca­dem­ics are tour­ists too!

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To be critical of tourism is to be ‘farsighted and visionary’

Dorji Dhradhul, author and creativist, Bhutan (former Director General, Bhutan Tourism)

To be ‘crit­ic­al’ of tour­ism, espe­cially ‘mass tour­ism,’ means being farsighted and visionary.

Bhutan stands as an example of a nation that has been con­sist­ently crit­ic­al of tour­ism, par­tic­u­larly on the sus­tain­ab­il­ity front.

Since the incep­tion of tour­ism in the coun­try in the early 1970s, Bhutan’s tour­ism policy and prac­tice have been guided by the “High Value Low Volume” approach, pri­or­it­ising qual­ity over quant­ity to min­im­ise neg­at­ive impacts on the envir­on­ment and loc­al cul­ture. We cred­it this vis­ion­ary tour­ism policy to farsighted lead­er­ship from the Golden Throne.

To be crit­ic­al of tour­ism is to exam­ine it from vari­ous per­spect­ives bey­ond its eco­nom­ic bene­fits or sur­face-level attrac­tions. Crit­ic­al tour­ism stud­ies delve into these com­plex­it­ies, aim­ing to under­stand and address the broad­er implic­a­tions of tour­ism bey­ond its pro­mo­tion­al narratives.

At its core, being crit­ic­al of tour­ism means chal­len­ging dom­in­ant paradigms and ques­tion­ing assump­tions under­ly­ing its devel­op­ment and man­age­ment, includ­ing acknow­ledging the unequal dis­tri­bu­tion of bene­fits and the exploit­a­tion of loc­al resources and labour.

Crit­ics also exam­ine the concept of ‘authen­ti­city’ in tour­ism exper­i­ences, arguing that the com­modi­fic­a­tion of cul­ture often leads to the loss of cul­tur­al diversity and the erosion of authen­t­ic exper­i­ences for vis­it­ors and locals.

Address­ing envir­on­ment­al impacts is cru­cial; mass tour­ism can strain eco­sys­tems and exacer­bate cli­mate change and biod­iversity loss. Sus­tain­able tour­ism prac­tices min­im­ise neg­at­ive effects and pro­mote the respons­ible stew­ard­ship of nat­ur­al resources.

Social impacts are anoth­er con­cern. Over­tour­ism can lead to over­crowding, dis­place­ment of res­id­ents, and cul­tur­al clashes, per­petu­at­ing inequal­it­ies and mar­gin­al­ising communities.

Crit­ic­al tour­ism stud­ies offer a frame­work for eval­u­at­ing tour­is­m’s role in soci­ety, encour­aging eth­ic­al engage­ment and altern­at­ive mod­els that pri­or­it­ise social justice, envir­on­ment­al sus­tain­ab­il­ity, and cul­tur­al integrity.

By adopt­ing a crit­ic­al per­spect­ive, schol­ars and prac­ti­tion­ers aim to trans­form tour­ism into a more equit­able, respons­ible, and enrich­ing exper­i­ence for all stakeholders.

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‘We should all be critical’ … including of the critics

Jim Butcher, Reader, Canterbury Christ Church University, UK; Tourism’s Horizon: Travel for the Millions

For most people, to be ‘crit­ic­al’ can mean one of two things: to put for­ward the reas­ons why some­thing is wrong or not of a good stand­ard; or to look at some­thing deeply and from dif­fer­ent angles. 

Crit­ic­al schol­ar­ship, how­ever, stems from ‘crit­ic­al the­ory’ and its attempts to uncov­er the assump­tions and struc­tures that per­petu­ate inequal­ity or poverty. But that has morph­ed into some­thing else.

The prob­lem to be solved for many of today’s self-styled crit­ic­al schol­ars is less soci­ety and the lim­its it imposes on human flour­ish­ing, and more the human pro­cliv­it­ies that are seen as destruct­ive of the plan­et and a threat to others. 

That leads to a pess­im­ist­ic, and at times mis­an­throp­ic take on tour­ism; a con­cep­tion of the ‘mass tour­ist’ as a uni­form, mind­less con­sumer lack­ing indi­vidu­al­ity or agency; often depic­ted in “swarms” or “hordes”. Pre­ju­dice mas­quer­ad­ing as criticism.

Fur­ther­more the start­ing point for some crit­ic­al tour­ism schol­ars is to ignore the pos­it­ive cul­tur­al and eco­nom­ic leg­acy of tour­ism and the lib­er­at­ory poten­tial of expan­ded leis­ure mobil­ity. Instead they have adop­ted the term ‘over­tour­ism’ as a defin­ing characteristic. 

Some who invoke ‘over­tour­ism’ shift seam­lessly from capa­city prob­lems and a need to assert demo­crat­ic wishes (fairly uncon­ten­tious), to a gen­er­al sense that all sorts of cul­tur­al and nat­ur­al lim­its have been sur­passed both loc­ally and globally.

Evid­ently, as it has endeav­oured to uncov­er and cri­tique the assump­tions and premises of oth­ers, crit­ic­al schol­ar­ship has picked up its own assump­tions and premises along the way. These in turn must be critiqued.

Going back to a com­mon defin­i­tion of crit­ic­al — look­ing at some­thing deeply, and from dif­fer­ent angles — we should all be crit­ic­al. These days that may involve being crit­ic­al of tourism’s crit­ics too.

[Tour­is­m’s Hori­zon: Travel for the Mil­lions is a val­ued “GT” Insight Part­ner. Join them.]

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Offer sustainable, responsible, enjoyable alternatives

Melissa Tilling, Founder, Sustainable JourneysCharitable Travel, and The Charitable Travel Fund, UK

To be crit­ic­al in rela­tion to mod­ern tour­ism means to adopt a ques­tion­ing, hol­ist­ic, and enabling approach that seeks to under­stand and address the com­plex and often prob­lem­at­ic aspects of tour­ism in a trans­par­ent way … without end­ing tourism. 

Melissa Tilling
Melissa Tilling

We can take action through con­struct­ive product choices rather than being solely evan­gel­ic­al and crit­ic­al from the sidelines. 

Each aspect of sus­tain­ab­il­ity is import­ant. We can present bal­ance to the cus­tom­er to over­come their obvi­ous con­fu­sion about how to make bet­ter choices. 

More than being simply crit­ic­al, as we have found so many to be, we can cri­tique the status quo ‘leg­acy’ hol­i­days and tours and cur­ate travel that seeks to prag­mat­ic­ally deliv­er more respons­ible tour­ism through sus­tain­able jour­neys that are amaz­ing; hol­i­days that people will want to buy rather than swal­low as a ‘bit­ter pill’. 

We can adopt an approach that seeks to advoc­ate for prac­tices and policies that are just, sus­tain­able, and respect­ful of both people and the plan­et by being care­ful about the choices we make for customers. 

We can use rail on our jour­neys where we can, even if only one-way, because we accept that cus­tom­ers may have time or money constraints.

We can give cus­tom­ers the chance to con­sciously choose bet­ter hotels, in-des­tin­a­tion trans­port, pos­it­ive engage­ments with the envir­on­ment, com­munity tour­ism exper­i­ences, low and shoulder sea­son travel etc. 

At Sus­tain­able Jour­neys we chal­lenge the status quo by mak­ing it both simple and enjoy­able to be a more sus­tain­able and respons­ible force for pos­it­ive change.

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‘Stay alert, flexible, and … critical’

Wolfgang Georg Arlt, CEO, COTRI (China Outbound Tourism Research Institute); Director, Meaningful Tourism Center, Germany

In the 50 years since the intro­duc­tion of the Boe­ing 747, tour­ism, espe­cially inter­na­tion­al tour­ism, has been grow­ing to such an extent that many des­tin­a­tions have gone bey­ond their car­ry­ing capa­cit­ies, and big busi­nesses have made beach resorts and ped­es­tri­an zones in city centres look all too similar. 

Some “crit­ic­al” aca­dem­ics are call­ing for a com­plete over­haul of tourism’s eco­nom­ic sys­tem built on com­modi­fic­a­tion and growth, and/or they have developed nos­tal­gic con­cepts such as regen­er­at­ive tour­ism to replace the status quo. 

They offer many good reas­ons to end cap­it­al­ism in gen­er­al. But, alas, the glob­al revolu­tion seems not to be in sight.

A “crit­ic­al” under­stand­ing of post-pan­dem­ic, post-peace, post-stable cli­mate tour­ism — what I call “Glob­al Tour­ism 2.0” — has to start from the insight that all that we once knew about tour­ism is being chal­lenged in our times. 

For we are no longer liv­ing in a VUCA (volat­ile, uncer­tain, com­plex, and ambigu­ous) world. There is, for example, no uncer­tainty at all about the grow­ing impact of cli­mate change in the com­ing dec­ades, whatever is done from tomor­row, because ‘The Sci­ence’ is settled.

We have moved into a Schum­peter world of “cre­at­ive destruc­tion”. Those des­tin­a­tions and com­pan­ies and aca­dem­ics who under­stand that fact accept the inev­it­able destruc­tion of old forms of tour­ism (bye bye beach hol­i­days), old busi­ness mod­els (bye bye tour oper­at­ors), and old aca­dem­ic approaches (bye bye indi­vidu­al thought), and embrace the cre­ation of new ones (with and against AI). 

It is “crit­ic­al” tour­ism prax­is to do so. 

Inter­na­tion­al leis­ure tour­ism will go down togeth­er with the glob­al eco­nom­ic sys­tem with­in the next three dec­ades. So stay alert, flex­ible, and … critical.

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‘Tourism done well is a force for good’

Willem Niemeijer, CEO, YAANA Ventures, Thailand

Hav­ing observed and par­ti­cip­ated in the tour­ism industry’s evol­u­tion in Asia over the last 35 years, I agree that the term ‘crit­ic­al’ in rela­tion to mod­ern tour­ism holds sig­ni­fic­ant weight. 

Crit­ic­al tour­ism does not merely involve cri­tiquing the neg­at­ive impacts of mass tour­ism; it encom­passes a broad­er and more thought­ful ana­lys­is of how tour­ism inter­acts with social, cul­tur­al, and envir­on­ment­al contexts.

Mass tour­ism, often char­ac­ter­ised by its scale and homo­gen­ised exper­i­ences, can lead to sev­er­al adverse effects. Over­crowding, envir­on­ment­al degrad­a­tion, and cul­tur­al insens­it­iv­ity are just a few issues that have giv­en the tour­ism industry a bad repu­ta­tion. Strain on loc­al resources and the dis­place­ment of com­munit­ies are cru­cial con­cerns that neces­sit­ate a shift in how we approach tourism.

How­ever, to para­phrase Pro­fess­or Valer­ia Minghetti, no des­tin­a­tion suf­fers from ‘over­tour­ism’ but from mis­man­age­ment. Seen through that lens, we can man­age tour­ism for the bene­fit of loc­al com­munit­ies. We can reward longer stays, use digit­al solu­tions, incentiv­ise pre­ferred vis­it­ors, pri­or­it­ise loc­als, and engage in more effect­ive communication.

The Crit­ic­al Tour­ism Stud­ies move­ment with­in aca­demia can con­trib­ute to a more reflect­ive and respons­ible tour­ism industry by encour­aging stake­hold­ers to think deeply about the eth­ics and con­sequences of tour­ism and related policies. 

How­ever, many aca­dem­ics have little or no exper­i­ence in the busi­ness of tour­ism. They offer ‘solu­tions’ that are imprac­tic­al, sug­gest policies that pro­hib­it devel­op­ment, and deny loc­als tour­ism revenues.

Tour­ism done well is a force for good. The private sec­tor must be involved in seek­ing prac­tic­able solu­tions to tourism’s problems.

For me and Khiri Travel, being crit­ic­al means embra­cing regen­er­at­ive tour­ism prin­ciples, and cham­pi­on­ing the 4Cs of The Long Run: Con­ser­va­tion, Com­munity, Cul­ture, and Com­merce. By pri­or­it­ising these val­ues, we can cre­ate a more equit­able and respect­ful tour­ism industry that bene­fits trav­el­lers, the envir­on­ment, and host communities.

[Khiri Travel and oth­er YAANA-affil­i­ated brands are val­ued “GT” Part­ners. Join them.]

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‘Towards a more equitable and inclusive model of tourism’

Yesaya Sandang, Lecturer, Universitas Kristen Satya Wacana, Indonesia

To be crit­ic­al of tour­ism tran­scends mere obser­va­tion; it is a call to action, demand­ing the elev­a­tion of tour­is­m’s impact on human­ity and the envir­on­ment we inhabit. 

At its core lies a com­mit­ment to har­ness­ing the poten­tial of tour­ism for the great­er good. This entails a dual imper­at­ive: first, to integ­rate the mar­gin­al­ised and dis­en­fran­chised into the nar­rat­ive and fab­ric of tour­ism, and second, to scru­tin­ise the under­ly­ing polit­ic­al and eco­nom­ic dynam­ics driv­ing the industry.

Cent­ral to this crit­ic­al lens is the recog­ni­tion that tour­ism is not immune to exploit­a­tion. Its allure often masks the sys­tem­ic injustices per­petu­ated with­in its framework. 

Thus, to truly unlock the trans­form­at­ive power of tour­ism, we must con­front these real­it­ies head-on. This requires a thor­ough exam­in­a­tion of the polit­ic­al eco­nomy under­pin­ning tour­ism, lay­ing bare the mech­an­isms of exploit­a­tion and inequal­ity embed­ded within.

Moreover, being crit­ic­al of tour­ism neces­sit­ates a com­mit­ment to dis­mant­ling these struc­tures of injustice, advoc­at­ing for fair labour prac­tices, envir­on­ment­al stew­ard­ship, and equit­able dis­tri­bu­tion of resources with­in the tour­ism sec­tor. Such con­cer­ted efforts can pave the way for a more just and sus­tain­able future. 

In the end, to be crit­ic­al of tour­ism is to envi­sion a paradigm shift; a trans­ition towards a more equit­able and inclus­ive mod­el of tour­ism. It is a jour­ney towards har­ness­ing the poten­tial of tour­ism as a force for pos­it­ive change, one that pri­or­it­ises the well-being of both people and planet. 

In this pur­suit, the essence of crit­ic­al­ity lies not in cri­tique alone but in cata­lys­ing tan­gible pro­gress towards a more just and equit­able world.

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Counter the backlash with ‘high-yield tourism’

Jens Thraenhart, Founding Partner & CEO, Chameleon Strategies, Thailand

Since 2022, many travel busi­nesses have wit­nessed a surge in demand, often exceed­ing pre-pan­dem­ic levels. This rebound has been cham­pioned by gov­ern­ments to demon­strate eco­nom­ic pro­gress. While eco­nom­ic recov­ery and growth are essen­tial, a back­lash is devel­op­ing, and pub­lic sen­ti­ment against mass tour­ism is harden­ing in many pop­u­lar locations.

Dr Jens Thraenhart
Dr Jens Thraenhart

An emphas­is on numer­ic­al growth risks side-lin­ing sus­tain­ab­il­ity ini­ti­at­ives, pro­pelling des­tin­a­tions towards a new imbal­ance, where short-term arrivals over­shad­ow long-term viab­il­ity. Des­tin­a­tions may remain depend­ent on a few high-volume source mar­kets, and ignore the needs of high-yield, con­scious, and respons­ible travellers.

High-yield trav­el­lers offer an eco­nom­ic­ally advant­age­ous mod­el for des­tin­a­tions and travel organ­isa­tions. This cru­cial, yet poorly defined and often-over­looked, seg­ment offers huge poten­tial to re-bal­ance vis­it­or eco­nomy growth by cre­at­ing a bridge between mass and lux­ury travel. It pri­or­it­ises vis­it­ors who spend more and con­trib­ute to the cul­tur­al, social, and envir­on­ment­al sus­tain­ab­il­ity of destinations.

Unlike mass or lux­ury tour­ism, high-yield tour­ism nur­tures inclus­ive rev­en­ue streams by vis­it­ors who con­trib­ute as much as they spend. High-yield vis­it­ors seek immers­ive exper­i­ences enabling the eco­nom­ic bene­fits to be effect­ively dis­persed. By focus­ing on this fast-chan­ging seg­ment, des­tin­a­tions can foster a more equit­able form of tour­ism that sup­ports loc­al busi­nesses and pre­serves cul­tur­al and nat­ur­al assets.

Neg­lect­ing high-yield vis­it­ors can res­ult in the adverse effects of over­crowding, such as cul­tur­al dilu­tion, envir­on­ment­al harm, and a fra­gile eco­nom­ic found­a­tion reli­ant on lux­ury spend­ing or large vis­it­or volumes. These factors decrease the qual­ity of life for res­id­ents and dam­age a destination’s long-term appeal.

Fol­low the High-Yield Tour­ism pod­cast, which Gary Bower­man and I jointly host. Find us on Spo­ti­fy and Apple Pod­casts, and join the con­ver­sa­tion on Linked­In and Face­book.

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The debate must be ‘robust’

Peter Semone, Chair, Pacific Asia Travel Association, Thailand

The Pacific Asia Travel Asso­ci­ation (PATA) recently held its Annu­al Sum­mit in Macau SAR, China under the theme “Reima­gin­ing Tour­ism”. In my open­ing remarks as Chair, I encour­aged attendees to re-ima­gine how we con­ceive, plan, and engage in tour­ism activities. 

Being crit­ic­al can­not simply be about com­plain­ing about the way things are. It must also be about seek­ing ways to trans­form the entire tour­ism industry to be more sus­tain­able, respons­ible, and inclusive.

The debate on how to reshape tour­ism prac­tices to cre­ate a more pos­it­ive impact on des­tin­a­tions, trav­el­lers, com­munit­ies, and the plan­et as a whole must be robust. We must recog­nise both the good and the bad of tour­ism and ima­gine ways to nur­ture the pos­it­ives and mit­ig­ate the negatives.

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Others’ opinions ‘often viewed as existential threats’

K Michael Haywood, publisher, ‘Destinations-in-Action’, Canada

Not all of us live in soci­et­ies that value cri­ti­cism and tol­er­ance. In fact, in our increas­ingly polar­ised soci­et­ies the opin­ions of oth­ers are often viewed as exist­en­tial threats, mak­ing it dif­fi­cult for us to listen. 

This begs the ques­tion: What do we need to do if we hope to edu­cate and edi­fy in more enga­ging ways? 

In some com­munit­ies and des­tin­a­tions, con­cerns with tourism‘s dom­in­ance and sus­tain­ab­il­ity prompt con­sid­er­able angst and calls for social change through “under­stand­ing and chan­ging tour­ism [par­tic­u­larly] by loc­at­ing the phe­nomen­on in its wider polit­ic­al, eco­nom­ic, cul­tur­al, and social con­texts”.

As the rationale for enga­ging in Crit­ic­al Tour­ism Stud­ies, one might only hope that the aca­dem­ic com­munity along with the media and con­sult­ing worlds would:

  • Under­stand tour­ism from the per­spect­ives of every stakeholder;
  • Exam­ine the implic­a­tions of tour­ism with­in dif­fer­ent time frames (high to low seasons);
  • Assess tourism‘s escap­ist and immers­ive qual­it­ies through wider polit­ic­al, eco­nom­ic, cul­tur­al, and social con­texts, util­ising vary­ing and often con­tra­dict­ory per­son­al, organ­isa­tion­al, loc­al, region­al, and nation­al points of view;
  • Explain how, what, when, where, and why tour­ist­ic activ­it­ies sim­ul­tan­eously cre­ate or des­troy (func­tion­al, sen­su­al, social, nat­ur­al, life-affirm­ing) value, and how it can be regained and cap­tured for the bene­fit of all;
  • Demon­strate and reveal your expert­ise, pas­sion, and sens­ib­il­ity for the sub­ject, and the basis for your mean­ing­ful judgments;
  • Recog­nise that the role of the crit­ic requires self-cri­ti­cism through exam­in­a­tion of your own reac­tions and legit­im­acy (noth­ing worse than rev­el­ling in ridicule and snark);
  • Write for the lit­er­at­ure of tour­ism in ways that hon­our the sub­ject; and
  • Review tour­ism and its act­ive par­ti­cipants and oper­at­ors fairly and intelligently.

Finally, a remind­er: Des­tin­a­tions-in-Action serves to bring crit­ics and prac­ti­tion­ers togeth­er to share, and to bring great ideas, improve­ments, and innov­a­tions to realisation.

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Distinguish between ‘critical supply’ and ‘critical demand’

Valeria Minghetti, Head of Research, CISET (International Centre for Studies on Tourism Economics), Università Ca’ Foscari, Italy

Being ‘crit­ic­al’ in rela­tion to mod­ern tour­ism means adopt­ing a crit­ic­al approach to the ana­lys­is of the tour­ism phe­nomen­on, study­ing it from dif­fer­ent per­spect­ives. It implies a mul­tidiscip­lin­ary atti­tude and the adop­tion of both quant­it­at­ive and qual­it­at­ive methodologies. 

Valeria Minghetti
Prof Valer­ia Minghetti

But dis­cuss­ing ‘crit­ic­al tour­ism’ also means dis­tin­guish­ing between ‘crit­ic­al sup­ply’ and ‘crit­ic­al demand’. Sus­tain­ab­il­ity and respons­ib­il­ity are two sides of the same coin: the former must anim­ate busi­nesses and des­tin­a­tions, the lat­ter tour­ist­s/same-day visitors. 

In the case of busi­nesses and des­tin­a­tions, many crit­ic­al issues ‘came to a head’ soon after the pan­dem­ic, even though they were already present well before. 

Tour­ism does not cre­ate prob­lems per se, but it does if it is not included in an over­all des­tin­a­tion devel­op­ment plan. As a Lon­don Devel­op­ment Plan pub­lished some 20 years ago very clev­erly put it, “we want to be the best des­tin­a­tion to live, work, study, invest and do tourism”.

As for tour­ism demand, the ‘crit­ic­al vis­it­or’ can be defined in two ways: 

  • The vis­it­or who care­fully ana­lyses what is presen­ted and offered, in what way and for what pur­pose; and 
  • The vis­it­or who cre­ates crit­ic­al situ­ations through his/her behaviour. 

The first cat­egory of vis­it­or gen­er­ally observes and cri­ti­cises, accord­ing to their expect­a­tions, but also without a neg­at­ive atti­tude, and their require­ments can have a stim­u­lat­ing effect on improv­ing the offer. 

The second cat­egory of vis­it­or, on the oth­er hand, cre­ates crit­ic­al­it­ies. I think that, in the post COVID peri­od, the actions of these vis­it­ors were more evid­ent than those of the former, gen­er­at­ing neg­at­ive reac­tions from res­id­ents in some places. 

This was prob­ably due, among oth­er things, to the inab­il­ity of com­pan­ies and des­tin­a­tions to meet the needs expressed by the ana­lyt­ic­al vis­it­or, to mit­ig­ate the beha­viours of the prob­lem­at­ic vis­it­or, and to pre­serve the rights of loc­al communities.

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‘Hedonism is no match for hurricanes’

Herb Hiller, Writer & Publisher, The Climate Traveler, USA

A cri­tique of mass tour­ism; chal­len­ging the world of travel to demon­strate a com­mit­ment to cli­mate action while still being com­pensated for its work:

Lodgings, air­lines, cruise ship com­pan­ies, tour oper­at­ors, travel advisors, des­tin­a­tions, and attrac­tions all prefer to exag­ger­ate what they deliv­er. Many lack trans­par­ency. They employ secrecy as a strategy for pro­tect­ing profits. Fol­low the money.

Hotels put up junk fees and fake reviews. 

The cruise industry stone­walls about crimes that occur on board ves­sels that fly flags of convenience.

Com­pan­ies go rogue on product safety, like Boeing.

Out-of-area investors put up short-term rent­al com­pounds that ali­en­ate res­id­en­tial communities. 

Min­is­tries of tour­ism, like Jamaica’s, dev­ast­ate eco­sys­tems for mega-resorts that offer mostly low-pay­ing jobs.

A hotel author­ity says that 43% of people would rather clean toi­lets than call a cus­tom­er ser­vice agent.

Tour­ism needs unity of pur­pose before the trade can free itself from its depend­ence on avi­ation for long and mid-dis­tance leis­ure travel; the blood and bone of mass tourism.

The World Travel and Tour­ism Coun­cil, the European Travel Com­mis­sion, and region­al coun­ter­parts every­where need to invite cli­mate sci­ent­ists, triple bot­tom line eco­nom­ists, and lead­ing tour­ism and hos­pit­al­ity schools to help the travel industry re-ima­gine and imple­ment strategies so that travel & tour­ism can be reframed with a cli­mate pur­pose while — always enjoy­ably — keep­ing us all traveling. 

The Atlantic hur­ricane sea­son starts on June 1. Are we ready for 17-to-25 named storms, includ­ing four-to-sev­en major hur­ricanes that will bring six months of anxi­ety, dir­ect hits, and dev­ast­a­tion to our screens?

Hedon­ism is no match for hur­ricanes. To be crit­ic­al of mass tour­ism is to heal our plan­et­ary home by repla­cing out­dated paradigms with out­looks that redress our times.

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‘A more collaborative dialogue’ needed

John Black, General Manager for Cambodia and Laos, Khiri Travel

Being crit­ic­al in rela­tion to mod­ern tour­ism can mean a vari­ety of things, includ­ing that those involved in these dis­cus­sions hold a con­scious con­cern for the impacts that tour­ism can have on eco­nom­ies, infra­struc­ture, envir­on­ment, equal­ity, cul­ture, and society.

John Black
John Black

Crit­ic­al stud­ies can ensure that meas­ures are put in place to mit­ig­ate over­crowding, exploit­a­tion, erosion of tra­di­tions and cul­tur­al cel­eb­ra­tions, and dam­age to an already vul­ner­able envir­on­ment, as well as provide oppor­tun­it­ies to a broad­er range of beneficiaries. 

Crit­ic­al stud­ies can also raise trav­el­lers’ aware­ness on these mat­ters; influ­ence their decision mak­ing around activ­it­ies, exper­i­ences, accom­mod­a­tion, and modes of trans­port; and edu­cate them on the effects of their poor travel choices.

Mass tour­ism is of con­cern and needs care­ful con­sid­er­a­tion. How­ever, it is unavoid­able as nations with large pop­u­la­tions and grow­ing eco­nom­ies pro­duce more middle class cit­izens who can now afford to travel. 

To avoid det­ri­ment­al and irre­vers­ible dam­age, and to ensure that tour­ism remains a good thing, a more col­lab­or­at­ive dia­logue between gov­ern­ments, tour­ism boards, tour oper­at­ors, and travel pro­viders is needed. Com­munity-based tour­ism, when executed respons­ibly, can have a pos­it­ive impact and serve as a force for good. 

[Khiri Travel is a val­ued “Good Tour­ism” Part­ner. Join them.]

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‘We can be constructive in our criticism’

Edwin Magio, PhD Research Student, Leeds Beckett University, UK

To be ‘crit­ic­al’ of tour­ism means acknow­ledging, ques­tion­ing, and identi­fy­ing chal­lenges to its sus­tain­ab­il­ity. A crit­ic­al per­spect­ive helps to reveal the envir­on­ment­al, social, and eco­nom­ic injustices that exist in the tour­ism industry.

How­ever, it is import­ant to con­sider that we can be con­struct­ive in our cri­ti­cism of tourism. 

Crit­ic­al­ity does not mean simply point­ing out weak­nesses or dis­agree­ing with policies and prac­tices in the industry. Rather, it’s about examin­ing cur­rent policies and prac­tices, look­ing for altern­at­ives, and agree­ing on the most appro­pri­ate approaches based on evid­ence and con­text. It is also about demon­strat­ing that we are will­ing to listen, give cri­ti­cism respect­fully, and accept mul­tiple argu­ments without becom­ing angry or defensive.

Con­struct­ive cri­ti­cism can help the tour­ism debate, espe­cially on issues such as over­tour­ism and cli­mate change. These issues have been voiced, but how they are dis­cussed has not pro­duced bet­ter res­ults for all because we have failed to ‘dis­agree to agree.’

We must accept mul­tiple argu­ments and, col­lect­ively, make an informed decision, des­pite our dif­fer­ing views. Unless there is con­sensus, any form of change is unlikely.

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Being a tourist is ‘fraught with contradictions’

Ed Jackiewicz, Professor, California State University, Northridge, USA

“The abil­ity to live with con­tra­dic­tions is a sign of maturity” 

(author unknown)

Being a mod­ern tour­ist is a life­style that is fraught with con­tra­dic­tions. Among them is a boat­load of activ­it­ies and prac­tices for research­ers to be crit­ic­al of. 

Does this mean that those engaged with crit­ic­al tour­ism stud­ies and research are on a fool’s errand? Hardly. 

Argu­ably, every decision a tour­ist makes can be scru­tin­ised and cri­tiqued; from decid­ing where in the world to vis­it, how to get there, where to stay, what to eat, what souven­irs to buy. As schol­ars, edu­cat­ors, prac­ti­tion­ers, and tour­ists ourselves we likely think and per­haps overthink these decisions more than most tourists.

When I teach tour­ism classes one of the primary object­ives is to dis­cuss how to be a ‘good’ tour­ist, often lead­ing to inter­est­ing and pro­voc­at­ive dis­cus­sions. Ques­tions such as should we vis­it places with fra­gile eco­sys­tems? How should we inter­act with remote indi­gen­ous com­munit­ies, or should we even be there at all? No easy answers.

With so many com­munit­ies around the world becom­ing increas­ingly reli­ant on tour­ism rev­en­ue, crit­ic­al tour­ism schol­ars are integ­ral to build­ing a nar­rat­ive that is not naïve to the inher­ent con­tra­dic­tions of the industry writ large. 

At the end of the day, I encour­age stu­dents to do their best to avoid ‘leak­age’ of their dol­lars spent in for­eign places, to respect loc­al cul­tures without judge­ment, eat loc­al foods, and be aware of the pre­cari­ous nature of loc­al environments. 

That said, for tour­ism to be impact­ful to receiv­ing com­munit­ies, stake­hold­ers at all levels must be on the same page. We are clearly a long way from that. In the mean­time, be crit­ic­al but keep expect­a­tions in check.

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‘Scholars, we should direct our critical gaze to our own actions’

Vilhelmiina Vainikka, Post-doctoral research fellow, geographer, Tampere University, Finland

There is a great need for crit­ic­al schol­ar­ship with­in tour­ism stud­ies. We should reflect crit­ic­ally on the glob­al neo­lib­er­al mar­ket eco­nomy; its act­ors, pro­cesses, power rela­tions, and impacts. But with whose cri­ter­ia? And for whom?

To go bey­ond Marx­ists’ or the Frank­furt school’s neg­at­ive con­nota­tions towards ordin­ary cit­izens — the masses of mass tour­ism — I turn the focus of crit­ic­al­ity inward. 

Ray­mond Wil­li­ams poin­ted out how the masses always seem to be oth­ers. There­fore, as schol­ars, we should dir­ect our crit­ic­al gaze to our own actions. 

As cre­at­ive class mem­bers, schol­ars are priv­ileged to travel. The val­ues we express through our travel choices are often in line with the val­ues of our research: learn­ing, loc­al, eco, qual­ity over quant­ity, inde­pend­ent over pack­aged. Not enter­tain­ment. Not too touristy or escapist. 

Why can’t good val­ues be more diverse, as people are?

I have been doing field­work in Athens; in a nice multi-class and mul­ti­cul­tur­al neigh­bour­hood which is being threatened by for­eign cre­at­ive classes bene­fit­ting from the loc­al eco­nom­ic crisis. They are buy­ing apart­ments, profit­ing from Airb­nb rent­als, and cre­at­ing a type of homogenisation. 

The num­ber of times have I heard a highly edu­cated per­son say, without a hint of irony: “We stayed at an Airbnb …”

The masses in tour­ism are pro­duced in ways that were not pos­sible some dec­ades ago. I wrote a “Good Tour­ism” Insight inter­rog­at­ing mass tour­ism, and also a “GT” Insight Bite remind­ing us that WE are ALSO the masses

I still argue that we have many defin­i­tions for mass tour­ism. There­fore, we need more open dis­cus­sion on how we define mass tour­ism and how we are related to it.

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“GT” Insight BiteX (‘X’ is up to you)

The “Good Tour­ism” Blog offers a great oppor­tun­ity to any travel & tour­ism stake­hold­er who wishes to express them­self in writ­ing for the bene­fit of “GT’s” open-minded readers. 

To fea­ture in the next “GT” Insight Bites com­pil­a­tion, send no more than 300 words (300 words or few­er (</=300 words)) on any tour­ism-related idea or con­cern you may have. 

Don’t use AI. if you lack con­fid­ence in writ­ing in plain Eng­lish, “GT’s” pub­lish­er will per­son­ally help with copy edit­ing. “GT” doesn’t judge. “GT” publishes.

Send your “GT” Insight Bite and pic­ture to GoodTourism@gmail.com.

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What do you think? 

In a com­ment below share your own thoughts about what it means to be ‘crit­ic­al’ of tour­ismSIGN IN or REGISTER first. (After sign­ing in you will need to refresh this page to see the com­ments section.) 

Or write a “GT” Insight or “GT” Insight Bite of your own. The “Good Tour­ism” Blog wel­comes diversity of opin­ion and per­spect­ive about travel & tour­ism, because travel & tour­ism is everyone’s business.

This is an open invit­a­tion to travel & tour­ism stake­hold­ers from any back­ground to share their thoughts in plain Eng­lish with a glob­al industry audience.

“GT” doesn’t judge. “GT” pub­lishes. “GT” is where free thought travels.

If you think the tour­ism media land­scape is bet­ter with “GT” in it, then please … 

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Featured image (top of post)

What does it mean to be ‘crit­ic­al’ of tour­ism? Depar­tures by Jan Vašek (CC0). Point­ing fin­gers by Gor­don John­son (CC0). Both via Pixabay.

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