Risk and crisis management

Scroll down for posts that have been tagged with “risk and crisis man­age­ment” as it relates to travel & tour­ism des­tin­a­tions and industry stakeholders.

Tags are inform­al. The “Good Tour­ism” Blog tries not to get bogged down with ter­min­o­logy and defin­i­tions. If you dis­agree with the tags applied (or not applied) to a post, feel free to com­ment on it or any post you think has been incor­rectly or insuf­fi­ciently tagged. “GT” encour­ages good-faith debate and discussion.

Can transformational tourism help solve the post-COVID mental health crisis?

June 17, 2021

Transformation in situ. Preparing to travel. Image by GLady (CC0) via Pixabay. https://pixabay.com/photos/cocoon-butterfly-larva-larvae-209096/

Through­out his­tory our spe­cies has trans­formed where we’ve trav­elled, been trans­formed by travel, and trav­elled to trans­form. There is little doubt that many of us are hap­pi­est when we are on the move. Is tour­ism schol­ar Rohan Bhalla cor­rect in think­ing that our industry could be part of the solu­tion to the world’s men­tal health […]

Read More Can transformational tourism help solve the post-COVID mental health crisis?
Posted in Insights & Best Practices
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From the ashes: The role of solidarity in Binna Burra’s tourism recovery

May 13, 2021
One Comment

Binna Burra terrace sunset. Image supplied by author.

After a dev­ast­at­ing fire fol­lowed by glob­al pan­dem­ic, the ongo­ing recov­ery of Binna Burra Lodge in Queens­land, Aus­tralia was­n’t pos­sible without the sup­port of people near and far who feel a con­nec­tion to the place, its his­tory, and its land­scape. The story illus­trates the power and value of good­will, an intan­gible asset that mani­fes­ted at […]

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Posted in Insights & Best Practices, "Good Tourism" in Oceania, "GT" Destinations & Places, “Good Tourism” in Australia
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The PR challenge of opening Thailand safely to inbound travel & tourism

March 11, 2021
3 Comments

Smiling eyes of a Bangkok taxi driver. Image by David Gillbanks

The COV­­ID-induced travel & tour­ism depres­sion has hit Thai­l­and hard. Ranked eighth in terms of inter­na­tion­al vis­it­or arrivals in 2019, Thai­l­and is the poorest of the des­tin­a­tions in the top 10. It is no won­der then that an industry-led pub­lic rela­tions cam­paign advoc­at­ing for a safe reopen­ing has emerged: #OpenThai­l­and­Safely. Head­ing up its mes­saging and […]

Read More The PR challenge of opening Thailand safely to inbound travel & tourism
Posted in Insights & Best Practices, "Good Tourism" in Asia, "Good Tourism" in Thailand, "GT" Destinations & Places, "GT" news & events, "GT" news from Asia
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What to keep, change, do in a crisis (and why we should give a sh*t)

February 23, 2021

A Live Ningaloo tour group encounters humpback whales. Photo: Ningaloo Aviation & Jacob Hill supplied by Live Ningaloo.

Sonia Beck­with’s tiny Aus­trali­an eco­tour­ism oper­a­tion Live Nin­ga­loo faced an exist­en­tial crisis in 2020, like so many travel & tour­ism busi­nesses glob­ally did (and still do). In this “Good Tour­ism” Insight, her second, Ms Beck­with shares the value of caring — a lot! — and how she har­nesses and sus­tains it. When my part­ner and I foun­ded our micro tourism […]

Read More What to keep, change, do in a crisis (and why we should give a sh*t)
Posted in "GT" Destinations & Places, "Good Tourism" in Oceania, “Good Tourism” in Australia, Insights & Best Practices
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How travellers respond to crises and disasters and what tourism can do to minimise cancellations

January 19, 2021

Superhero. By AD_Images (CC0) via Pixabay. https://pixabay.com/photos/boy-child-kid-running-super-hero-4302994/

Gabby Wal­ters is an expert in crisis and dis­aster recov­ery mar­ket­ing. In this “Good Tour­ism” Insight, Dr Wal­ters shares some of what she knows about trav­el­ler con­cerns dur­ing and after a dis­rupt­ive event and what travel & tour­ism stake­hold­ers can do to mit­ig­ate losses and bounce back. A primary goal of any tour­ist des­tin­a­tion impacted […]

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When the odds are against you: How a small tour operator survived 2020

January 14, 2021
2 Comments

Turtle, Ningaloo Reef, Western Australia, Australia. Image by Chris Jansen supplied by Live Ningaloo.

From the excit­ing pro­spect of a break­out sea­son to the exist­en­tial threat of bank­ruptcy, 2020 was a tur­bu­lent year for small Aus­trali­an eco-tour oper­at­or Live Nin­ga­loo. In this “Good Tour­ism” Insight, Sonia Beck­with shares how she and her part­ner fought to keep their eco­tour­ism dreams alive. In Decem­ber 2019 we pre­dicted that 2020 would be […]

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Posted in Insights & Best Practices, "Good Tourism" in Oceania, "GT" Destinations & Places, “Good Tourism” in Australia
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