Travel & tourism industry policy and governance

Scroll down for posts that have been tagged with “policy and gov­ernance” as that relates to travel & tour­ism des­tin­a­tions and industry stakeholders.

Accord­ing to the Cam­bridge Dic­tion­ary, a policy is “a set of ideas or a plan of what to do in par­tic­u­lar situ­ations that has been agreed to offi­cially by a group of people, a busi­ness organ­iz­a­tion, a gov­ern­ment, or a polit­ic­al party”.

The same dic­tion­ary defines gov­ernance as “the way that organ­iz­a­tions or coun­tries are man­aged at the highest level, and the sys­tems for doing this”. Gov­ernance also per­tains to how indus­tries, such as travel & tour­ism, and des­tin­a­tions are reg­u­lated, dir­ec­ted, and man­aged from on high.

Tour­ism policy and tour­ism gov­ernance are cru­cial con­cepts for man­aging the travel & tour­ism industry. What does tour­ism policy and tour­ism gov­ernance mean? And how can they can be optim­ised for, say, sus­tain­able tourism?

Tour­ism policy, accord­ing to the United Nations World Tour­ism Organ­iz­a­tion (UNWTO), is a “set of reg­u­la­tions, rules, guidelines, dir­ect­ives, and development/promotion object­ives and strategies that provide a frame­work with­in which the col­lect­ive and indi­vidu­al decisions of vari­ous pub­lic and private sec­tor act­ors may be made to achieve the desired out­comes of the tour­ism sec­tor”. Thus tour­ism policy can provide a frame­work for man­aging the travel & tour­ism industry to ensure that it oper­ates sustainably.

Tour­ism gov­ernance, on the oth­er hand, refers to the struc­tures and pro­cesses that are put in place to man­age the travel & tour­ism industry. These struc­tures and pro­cesses can include reg­u­lat­ory bod­ies, tour­ism boards, and pub­lic-private part­ner­ships. Effect­ive tour­ism gov­ernance is crit­ic­al for ensur­ing that tour­ism policies are enforced, and that the travel & tour­ism industry oper­ates in a way that is con­sist­ent with these policies. There­fore, gov­ernance helps to ensure that the interests of all stake­hold­ers in the travel & tour­ism industry strike an accept­able and sus­tain­able bal­ance that bene­fits the eco­nomy, the envir­on­ment, and loc­al communities.

Optim­ising tour­ism policy and tour­ism gov­ernance involves a num­ber of strategies, includ­ing stake­hold­er engage­ment, policy coher­ence, and effect­ive implementation.

Accord­ing to the UNWTO, stake­hold­er engage­ment involves “the involve­ment and par­ti­cip­a­tion of vari­ous act­ors in the decision-mak­ing pro­cesses related to tour­ism policy and plan­ning, such as gov­ern­ment author­it­ies, private sec­tor stake­hold­ers, and loc­al com­munit­ies”. This ensures that all stake­hold­ers have a say in the devel­op­ment of travel & tour­ism industry policy.

Policy coher­ence might involve align­ing tour­ism policies with oth­ers, such as for envir­on­ment and cul­ture, to ensure that tour­ism sup­ports the sus­tain­able devel­op­ment goals.

Effect­ive imple­ment­a­tion involves ensur­ing that tour­ism policies are enforced and that the travel & tour­ism industry oper­ates in a way that is con­sist­ent with these policies.

In con­clu­sion, tour­ism policy and tour­ism gov­ernance are import­ant for pro­mot­ing and/or man­dat­ing sus­tain­able tour­ism prac­tices, cre­at­ing eco­nom­ic bene­fits for loc­al com­munit­ies, and ensur­ing that tour­ism oper­ates in a way that is con­sist­ent with the broad­er sus­tain­able devel­op­ment goals of people and the planet.

Tags are inform­al; an after­thought to con­tent cre­ation. The “Good Tour­ism” Blog nev­er gets bogged down with tag­ging accur­acy or con­sist­ency. Feel free to com­ment on any post you think has been incor­rectly or insuf­fi­ciently tagged. “GT” encour­ages good-faith debate and dis­cus­sion and appre­ci­ates help­ful feedback.

Tourism’s thriveability requires performative change: The changemakers

December 13, 2022

Tourism’s thriveability requires performative change The changemakers Base image by by Paul Diaconu (CC0) via Pixabay. https://pixabay.com/photos/hard-hats-working-tools-builder-5028084/

If we were to boost tour­ism des­tin­a­tions’ capa­city to thrive, who are the likely change­makers? And what actions might they take? K Michael Hay­wood offers answers in this “Good Tour­ism” Insight. [You too can write a “GT” Insight.] In the first part of this art­icle, “Tour­is­m’s thrive­ab­il­ity requires per­form­at­ive change: The found­a­tions”, I laid out some […]

Read More Tourism’s thriveability requires performative change: The changemakers

Destination innovation is about more than technology

October 4, 2022

Destination innovation is more than tech. Image by Michal Jarmoluk (CC0) via Pixabay. https://pixabay.com/photos/innovation-business-businessman-561388/

Tech­no­logy alone is unlikely to solve all our prob­lems, or help us achieve all that we wish. This is true for tour­ism des­tin­a­tions as they look to innov­ate out of crisis and into an uncer­tain future. It’s a “GT” Insight by K Michael Hay­wood. [You too can write a “Good Tour­ism” Insight.] The World Tour­ism Innovation […]

Read More Destination innovation is about more than technology

Vale Mikhail Gorbachev, planetary hero


Mikhail Gorbachev, May 12, 2010 by Veni (CC BY 2.0) via Flickr. https://www.flickr.com/photos/veni/4602977436/in/photostream/

Mikhail Gorbachev died on August 30th, 2022. The former Pres­id­ent of the Uni­on of Soviet Social­ist Repub­lics (USSR) is best remembered as the man who engin­eered the peace­ful trans­form­a­tion of the USSR and the open­ing of the Ber­lin Wall. Less known is the fact that dur­ing his incred­ible life he col­lab­or­ated closely with Maurice Strong. Togeth­er they […]

Read More Vale Mikhail Gorbachev, planetary hero

No invitation required: Hedonic sustainability & meaningful tourism

June 28, 2022
One Comment

Is this hedonic sustainability and meaningful tourism By Karsten Würth (CC0) via Unsplash.

What is ‘hedon­ic sus­tain­ab­il­ity’ and ‘mean­ing­ful tour­ism’? Wolfgang Georg Arlt intro­duces and describes the terms in this “Good Tour­ism” Insight, which is a response to a “GT” Insight by his friend Thomas Bauer. [Thanks to Dr Bauer for invit­ing Dr Arlt to write a “GT” Insight. And thanks to both of them for mod­el­ling the spir­it of “GT”, […]

Read More No invitation required: Hedonic sustainability & meaningful tourism

“GT” Insight Bites: Diverse perspectives on visitor dispersion

May 31, 2022

Visitor dispersion. Can it be managed? Or will visitors simply go where the winds blows, like dandelion seeds? Image by akirEVarga (CC0) via Pixabay. https://pixabay.com/photos/dandelion-seeds-flower-nature-5302188/

An oft-cited anti­dote to over­tour­ism, and a means to spread the bene­fits of tour­ism more widely, is ‘vis­it­or dis­per­sion’. What are the biggest chal­lenges to encour­aging and incentiv­ising tour­ists to explore more of a des­tin­a­tion? Who or what do you think could con­trib­ute most to effect­ive vis­it­or dis­per­sion? What can an organ­isa­tion like yours do […]

Read More “GT” Insight Bites: Diverse perspectives on visitor dispersion

To revitalise destinations, awaken the senses

May 3, 2022

Awaken the senses. Image by geralt (CC0) via Pixabay. https://pixabay.com/illustrations/light-circles-points-abstract-face-2935944/

In a glob­al­ised world in which if sub­urb­an shop­ping centres on oppos­ite sides of the plan­et were to switch places overnight there would be very few dif­fer­ences for loc­als to get used to, what does it take to rebuild unique­ness in des­tin­a­tions?  Michael Hay­wood appeals to the senses. It’s a “Good Tour­ism” Insight. [You too […]

Read More To revitalise destinations, awaken the senses