Travel & tourism industry policy and governance

Scroll down for posts that have been tagged with “policy and gov­ernance” as that relates to travel & tour­ism des­tin­a­tions and industry stakeholders.

Accord­ing to the Cam­bridge Dic­tion­ary, a policy is “a set of ideas or a plan of what to do in par­tic­u­lar situ­ations that has been agreed to offi­cially by a group of people, a busi­ness organ­iz­a­tion, a gov­ern­ment, or a polit­ic­al party”.

The same dic­tion­ary defines gov­ernance as “the way that organ­iz­a­tions or coun­tries are man­aged at the highest level, and the sys­tems for doing this”. Gov­ernance also per­tains to how indus­tries, such as travel & tour­ism, and des­tin­a­tions are reg­u­lated, dir­ec­ted, and man­aged from on high.

Tour­ism policy and tour­ism gov­ernance are cru­cial con­cepts for man­aging the travel & tour­ism industry. What does tour­ism policy and tour­ism gov­ernance mean? And how can they can be optim­ised for, say, sus­tain­able tourism?

Tour­ism policy, accord­ing to the United Nations World Tour­ism Organ­iz­a­tion (UNWTO), is a “set of reg­u­la­tions, rules, guidelines, dir­ect­ives, and development/promotion object­ives and strategies that provide a frame­work with­in which the col­lect­ive and indi­vidu­al decisions of vari­ous pub­lic and private sec­tor act­ors may be made to achieve the desired out­comes of the tour­ism sec­tor”. Thus tour­ism policy can provide a frame­work for man­aging the travel & tour­ism industry to ensure that it oper­ates sustainably.

Tour­ism gov­ernance, on the oth­er hand, refers to the struc­tures and pro­cesses that are put in place to man­age the travel & tour­ism industry. These struc­tures and pro­cesses can include reg­u­lat­ory bod­ies, tour­ism boards, and pub­lic-private part­ner­ships. Effect­ive tour­ism gov­ernance is crit­ic­al for ensur­ing that tour­ism policies are enforced, and that the travel & tour­ism industry oper­ates in a way that is con­sist­ent with these policies. There­fore, gov­ernance helps to ensure that the interests of all stake­hold­ers in the travel & tour­ism industry strike an accept­able and sus­tain­able bal­ance that bene­fits the eco­nomy, the envir­on­ment, and loc­al communities.

Optim­ising tour­ism policy and tour­ism gov­ernance involves a num­ber of strategies, includ­ing stake­hold­er engage­ment, policy coher­ence, and effect­ive implementation.

Accord­ing to the UNWTO, stake­hold­er engage­ment involves “the involve­ment and par­ti­cip­a­tion of vari­ous act­ors in the decision-mak­ing pro­cesses related to tour­ism policy and plan­ning, such as gov­ern­ment author­it­ies, private sec­tor stake­hold­ers, and loc­al com­munit­ies”. This ensures that all stake­hold­ers have a say in the devel­op­ment of travel & tour­ism industry policy.

Policy coher­ence might involve align­ing tour­ism policies with oth­ers, such as for envir­on­ment and cul­ture, to ensure that tour­ism sup­ports the sus­tain­able devel­op­ment goals.

Effect­ive imple­ment­a­tion involves ensur­ing that tour­ism policies are enforced and that the travel & tour­ism industry oper­ates in a way that is con­sist­ent with these policies.

In con­clu­sion, tour­ism policy and tour­ism gov­ernance are import­ant for pro­mot­ing and/or man­dat­ing sus­tain­able tour­ism prac­tices, cre­at­ing eco­nom­ic bene­fits for loc­al com­munit­ies, and ensur­ing that tour­ism oper­ates in a way that is con­sist­ent with the broad­er sus­tain­able devel­op­ment goals of people and the planet.

Tags are inform­al; an after­thought to con­tent cre­ation. The “Good Tour­ism” Blog nev­er gets bogged down with tag­ging accur­acy or con­sist­ency. Feel free to com­ment on any post you think has been incor­rectly or insuf­fi­ciently tagged. “GT” encour­ages good-faith debate and dis­cus­sion and appre­ci­ates help­ful feedback.

Regaining control: Venice takes ‘smart’ measures to manage mass tourism

May 16, 2023

Regaining control: Venice takes ‘smart’ measures to manage mass tourism. Picture © Henrique Ferreira

It is widely acknow­ledged that Venice needs to do some­thing to man­age mass tour­ism.  The ques­tion is: ‘What?’ Will deploy­ing tech­no­lo­gies that meas­ure vis­it­or flows help Venice devel­op more effect­ive strategies to man­age them? Anna Richardot invest­ig­ates what Venice is doing in this “Good Tour­ism” Insight. To say that Venice suf­fers from mass tour­ism is an […]

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Mass tourism in Venice: Are city officials overreacting?

April 11, 2023

Mass tourism in Venice. Overtourism overreaction? Image by Alex B (CC0) via Pixabay. https://pixabay.com/users/mcsmandalas-1918387/

Tour­ists should be wel­comed and cel­eb­rated but in Venice they are facing rejec­tion and even crim­in­al­isa­tion, accord­ing to long-time Ven­eto res­id­ent Domin­ic Standish. Are city offi­cials over­re­act­ing to legit­im­ate con­cerns about mass tour­ism in Venice? And how might they man­age tour­ism bet­ter? It’s a “Good Tour­ism” Insight ini­ti­ated by Tourism’s Hori­zon, a “GT” Insight Part­ner. [You […]

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What ‘good tourism’ needs: Listening, learning, leading

March 28, 2023

What's 'good tourism'? Image by FLY:D (CC0) via Unsplash. https://unsplash.com/@flyd2069

K Michael Hay­wood won­ders what the sub­ject­ive notion of ‘good tour­ism’ is, or could be, and how it might be achieved.  The ‘good’ in ‘good tour­ism’ rep­res­ents the search for that which is desir­able and deserving of esteem and respect. It sug­gests that tour­ism activ­it­ies be appro­pri­ate with­in future-ready soci­et­al, loc­a­tion­al, cul­tur­al, and oper­a­tion­al contexts. […]

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The heads of finance, operations, and public relations walk into their boss’s office … 

February 21, 2023

An impressionist painting of a business meeting in a boss office by DALL-E

The heads of fin­ance, oper­a­tions, and pub­lic rela­tions walk into their boss’s office …  It might be the setup for a joke — feel free to sug­gest a punch­line — but it could per­tain to a very ser­i­ous mat­ter.  What is the most import­ant issue that they could talk about? And how might they come to an agree­ment? Your correspondent […]

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How can we change sustainable tourism destination management for good?

January 24, 2023
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The world is changing. Is travel & tourism destination management? Individual holding newspaper by Gerd Altmann (CC0) via Pixabay. https://pixabay.com/illustrations/businessman-newspaper-read-world-4929680/ Superimposed on top is aviation’s CO2 emissions in 2018, an image by @PythonMaps. "GT" added the words "Is travel & tourism?"

To cre­ate a more sus­tain­able tour­ism industry, des­tin­a­tion man­agers need to tackle ‘the invis­ible bur­den’ that trav­el­lers and their facil­it­at­ors and ser­vice pro­viders impose on people and places.  Megan Epler Wood dis­cusses the energy, intel­li­gence, resources, hope, and edu­ca­tion required to trans­form des­tin­a­tion man­age­ment for the 21st cen­tury and bey­ond.  Plan­et Hap­pi­ness invited Ms Epler Wood […]

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Yes, Tourism Minister

January 10, 2023
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Yes, Tourism Minister ... Houses of Parliament clock tower image by Justin Vogt (CC0) via Pixabay. https://pixabay.com/photos/london-bigben-clock-2640268/

You learn that you will be appoin­ted Tour­ism Min­is­ter of your coun­try in Janu­ary 2023.  To help pre­pare your­self for media inter­views, draft a brief sum­mary of your vis­ion for the future of tour­ism in your nation. Your cor­res­pond­ent put this hypo­thet­ic­al to a range of travel & tour­ism stake­hold­ers — “GT” Insight authors, “GT” Part­ners, and their […]

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