Travel & tourism industry policy and governance

Scroll down for posts that have been tagged with “policy and gov­ernance” as that relates to travel & tour­ism des­tin­a­tions and industry stakeholders.

Accord­ing to the Cam­bridge Dic­tion­ary, a policy is “a set of ideas or a plan of what to do in par­tic­u­lar situ­ations that has been agreed to offi­cially by a group of people, a busi­ness organ­iz­a­tion, a gov­ern­ment, or a polit­ic­al party”.

The same dic­tion­ary defines gov­ernance as “the way that organ­iz­a­tions or coun­tries are man­aged at the highest level, and the sys­tems for doing this”. Gov­ernance also per­tains to how indus­tries, such as travel & tour­ism, and des­tin­a­tions are reg­u­lated, dir­ec­ted, and man­aged from on high.

Tour­ism policy and tour­ism gov­ernance are cru­cial con­cepts for man­aging the travel & tour­ism industry. What does tour­ism policy and tour­ism gov­ernance mean? And how can they can be optim­ised for, say, sus­tain­able tourism?

Tour­ism policy, accord­ing to the United Nations World Tour­ism Organ­iz­a­tion (UNWTO), is a “set of reg­u­la­tions, rules, guidelines, dir­ect­ives, and development/promotion object­ives and strategies that provide a frame­work with­in which the col­lect­ive and indi­vidu­al decisions of vari­ous pub­lic and private sec­tor act­ors may be made to achieve the desired out­comes of the tour­ism sec­tor”. Thus tour­ism policy can provide a frame­work for man­aging the travel & tour­ism industry to ensure that it oper­ates sustainably.

Tour­ism gov­ernance, on the oth­er hand, refers to the struc­tures and pro­cesses that are put in place to man­age the travel & tour­ism industry. These struc­tures and pro­cesses can include reg­u­lat­ory bod­ies, tour­ism boards, and pub­lic-private part­ner­ships. Effect­ive tour­ism gov­ernance is crit­ic­al for ensur­ing that tour­ism policies are enforced, and that the travel & tour­ism industry oper­ates in a way that is con­sist­ent with these policies. There­fore, gov­ernance helps to ensure that the interests of all stake­hold­ers in the travel & tour­ism industry strike an accept­able and sus­tain­able bal­ance that bene­fits the eco­nomy, the envir­on­ment, and loc­al communities.

Optim­ising tour­ism policy and tour­ism gov­ernance involves a num­ber of strategies, includ­ing stake­hold­er engage­ment, policy coher­ence, and effect­ive implementation.

Accord­ing to the UNWTO, stake­hold­er engage­ment involves “the involve­ment and par­ti­cip­a­tion of vari­ous act­ors in the decision-mak­ing pro­cesses related to tour­ism policy and plan­ning, such as gov­ern­ment author­it­ies, private sec­tor stake­hold­ers, and loc­al com­munit­ies”. This ensures that all stake­hold­ers have a say in the devel­op­ment of travel & tour­ism industry policy.

Policy coher­ence might involve align­ing tour­ism policies with oth­ers, such as for envir­on­ment and cul­ture, to ensure that tour­ism sup­ports the sus­tain­able devel­op­ment goals.

Effect­ive imple­ment­a­tion involves ensur­ing that tour­ism policies are enforced and that the travel & tour­ism industry oper­ates in a way that is con­sist­ent with these policies.

In con­clu­sion, tour­ism policy and tour­ism gov­ernance are import­ant for pro­mot­ing and/or man­dat­ing sus­tain­able tour­ism prac­tices, cre­at­ing eco­nom­ic bene­fits for loc­al com­munit­ies, and ensur­ing that tour­ism oper­ates in a way that is con­sist­ent with the broad­er sus­tain­able devel­op­ment goals of people and the planet.

Tags are inform­al; an after­thought to con­tent cre­ation. The “Good Tour­ism” Blog nev­er gets bogged down with tag­ging accur­acy or con­sist­ency. Feel free to com­ment on any post you think has been incor­rectly or insuf­fi­ciently tagged. “GT” encour­ages good-faith debate and dis­cus­sion and appre­ci­ates help­ful feedback.

The PR challenge of opening Thailand safely to inbound travel & tourism

March 11, 2021
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Smiling eyes of a Bangkok taxi driver. Image by David Gillbanks

The COV­­ID-induced travel & tour­ism depres­sion has hit Thai­l­and hard. Ranked eighth in terms of inter­na­tion­al vis­it­or arrivals in 2019, Thai­l­and is the poorest of the des­tin­a­tions in the top 10. It is no won­der then that an industry-led pub­lic rela­tions cam­paign advoc­at­ing for a safe reopen­ing has emerged: #OpenThai­l­and­Safely. Head­ing up its mes­saging and […]

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Losing Lutruwita: Tourism troubles in Tasmania’s World Heritage wilderness

March 9, 2021

At the centre of a controversy is Halls Island on Lake Malbena in the middle of Walls of Jerusalem National Park, which is part of the Tasmanian Wilderness World Heritage Area, Tasmania, Australia. Image by Rob Blakers (c) supplied by Tom Allen of the Wilderness Society Tasmania.At the centre of a controversy is Halls Island on Lake Malbena in the middle of Walls of Jerusalem National Park, which is part of the Tasmanian Wilderness World Heritage Area, Tasmania, Australia. Image by Rob Blakers (c) supplied by Tom Allen of the Wilderness Society Tasmania.

The World Her­it­age wil­der­ness of Lut­ruwita (the palawa kani name for the island of Tas­mania) is under threat from col­lu­sion between state gov­ern­ment and private tour­ism interests, accord­ing to Tom Allen. The Wil­der­ness Soci­ety cam­paign man­ager reck­ons tour­ism does best when it com­ple­ments not com­prom­ises nat­ur­al val­ues. It’s a “Good Tour­ism” Insight. Upon sign­ing the […]

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Climate change, COVID-19, and the need for global systemic change

March 2, 2021

Working women protest in Dhaka, Bangladesh. By MARUF_RAHMAN (CC0) via Pixabay. https://pixabay.com/photos/women-crowd-protest-protesters-5963960/

Tan­ner C Knorr picks up themes dis­cussed in a webin­ar by the US-based Cen­ter for Respons­ible Travel and maps them onto five core ten­ets of the Future of Tour­ism Coali­tion. Mr Knorr is the founder of two “Good Tour­ism” Part­ners: Second Look World­wide and Off Sea­son Adven­tures. This is his fourth “Good Tour­ism” Insight. “Crisis […]

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Tourism’s democratic deficit

February 25, 2021

There's more than one way. By geralt (CC0) via Pixabay.

Travel & tour­is­m’s host com­munit­ies need altern­at­ive vis­ions for devel­op­ment and the power to choose between them, accord­ing to lec­turer and writer Jim Butcher. It’s his second “Good Tour­ism” Insight. Eth­ic­al tour­ism is strongly asso­ci­ated with ‘com­munity empower­ment’ and ‘loc­al par­ti­cip­a­tion’. But how does this relate to the import­ant debates raging about nation­al demo­cracy: populism, […]

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Travel & tourism’s ‘critical’ rethink and its imperative shift to circular economics

February 18, 2021
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Maya Bay, Koh Phi Phi Leh, Thailand in 2014. By 2017, tsome 3,500 people visited the beach made famous by The Beach. Image by Nicolas Vollmer (CC BY 2.0) via Wikimedia Commons. https://commons.wikimedia.org/wiki/File:Maya_Bay_boats.jpg overlaid by a question mark by geralt (CC0) via Pixabay. https://www.freeimg.net/photo/1633662/questionmark-who-where-how

For the sake of grow­ing well-being and shar­ing the tour­ism com­mons with the great­er major­ity, cir­cu­lar eco­nom­ic approaches to travel & tour­ism must replace neo­lib­er­al cap­it­al­ist growth mod­els. To make that argu­ment, research­er Phoebe Ever­ing­ham takes a crit­ic­al the­or­et­ic­al approach. It’s a “Good Tour­ism” Insight. [Thanks to Joseph M Cheer for invit­ing Dr Ever­ing­ham to […]

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Sustainable tourism’s endless balancing act: Preserving, promoting Ras Al Khaimah

February 16, 2021

Abseiling in Ras Al Khaimah. Source: Ras Al Khaimah Tourism Development Authority

The new year is an oppor­tun­ity to reflect on the val­ues that mat­ter to the travel & tour­ism industry even after the pan­dem­ic ends, accord­ing to Raki Phil­lips of the Ras Al Khaimah Tour­ism Devel­op­ment Author­ity. In this “Good Tour­ism” Insight, Mr Phil­lips explains how the Emir­ate is embed­ding sus­tain­ab­il­ity into everything it does. Let me […]

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