Travel & tourism industry policy and governance

Scroll down for posts that have been tagged with “policy and gov­ernance” as that relates to travel & tour­ism des­tin­a­tions and industry stakeholders.

Accord­ing to the Cam­bridge Dic­tion­ary, a policy is “a set of ideas or a plan of what to do in par­tic­u­lar situ­ations that has been agreed to offi­cially by a group of people, a busi­ness organ­iz­a­tion, a gov­ern­ment, or a polit­ic­al party”.

The same dic­tion­ary defines gov­ernance as “the way that organ­iz­a­tions or coun­tries are man­aged at the highest level, and the sys­tems for doing this”. Gov­ernance also per­tains to how indus­tries, such as travel & tour­ism, and des­tin­a­tions are reg­u­lated, dir­ec­ted, and man­aged from on high.

Tour­ism policy and tour­ism gov­ernance are cru­cial con­cepts for man­aging the travel & tour­ism industry. What does tour­ism policy and tour­ism gov­ernance mean? And how can they can be optim­ised for, say, sus­tain­able tourism?

Tour­ism policy, accord­ing to the United Nations World Tour­ism Organ­iz­a­tion (UNWTO), is a “set of reg­u­la­tions, rules, guidelines, dir­ect­ives, and development/promotion object­ives and strategies that provide a frame­work with­in which the col­lect­ive and indi­vidu­al decisions of vari­ous pub­lic and private sec­tor act­ors may be made to achieve the desired out­comes of the tour­ism sec­tor”. Thus tour­ism policy can provide a frame­work for man­aging the travel & tour­ism industry to ensure that it oper­ates sustainably.

Tour­ism gov­ernance, on the oth­er hand, refers to the struc­tures and pro­cesses that are put in place to man­age the travel & tour­ism industry. These struc­tures and pro­cesses can include reg­u­lat­ory bod­ies, tour­ism boards, and pub­lic-private part­ner­ships. Effect­ive tour­ism gov­ernance is crit­ic­al for ensur­ing that tour­ism policies are enforced, and that the travel & tour­ism industry oper­ates in a way that is con­sist­ent with these policies. There­fore, gov­ernance helps to ensure that the interests of all stake­hold­ers in the travel & tour­ism industry strike an accept­able and sus­tain­able bal­ance that bene­fits the eco­nomy, the envir­on­ment, and loc­al communities.

Optim­ising tour­ism policy and tour­ism gov­ernance involves a num­ber of strategies, includ­ing stake­hold­er engage­ment, policy coher­ence, and effect­ive implementation.

Accord­ing to the UNWTO, stake­hold­er engage­ment involves “the involve­ment and par­ti­cip­a­tion of vari­ous act­ors in the decision-mak­ing pro­cesses related to tour­ism policy and plan­ning, such as gov­ern­ment author­it­ies, private sec­tor stake­hold­ers, and loc­al com­munit­ies”. This ensures that all stake­hold­ers have a say in the devel­op­ment of travel & tour­ism industry policy.

Policy coher­ence might involve align­ing tour­ism policies with oth­ers, such as for envir­on­ment and cul­ture, to ensure that tour­ism sup­ports the sus­tain­able devel­op­ment goals.

Effect­ive imple­ment­a­tion involves ensur­ing that tour­ism policies are enforced and that the travel & tour­ism industry oper­ates in a way that is con­sist­ent with these policies.

In con­clu­sion, tour­ism policy and tour­ism gov­ernance are import­ant for pro­mot­ing and/or man­dat­ing sus­tain­able tour­ism prac­tices, cre­at­ing eco­nom­ic bene­fits for loc­al com­munit­ies, and ensur­ing that tour­ism oper­ates in a way that is con­sist­ent with the broad­er sus­tain­able devel­op­ment goals of people and the planet.

Tags are inform­al; an after­thought to con­tent cre­ation. The “Good Tour­ism” Blog nev­er gets bogged down with tag­ging accur­acy or con­sist­ency. Feel free to com­ment on any post you think has been incor­rectly or insuf­fi­ciently tagged. “GT” encour­ages good-faith debate and dis­cus­sion and appre­ci­ates help­ful feedback.

Do green, low-carbon travel & tourism supply chains unintentionally exclude women?

May 26, 2026

Do green, low-carbon travel & tourism supply chains unintentionally exclude women? A Gemini-generated image.

Do green, low-car­bon travel & tour­ism sup­ply chains unin­ten­tion­ally exclude women?

“[C]lean energy trans­itions are nev­er purely tech­nic­al. They redis­trib­ute costs and oppor­tun­it­ies, which can unin­ten­tion­ally widen exist­ing gender inequities.” 

This is what Kev­in Phun of the Centre for Respons­ible Tour­ism Singa­pore asks and argues in a “Good Tour­ism” Insight Bite that leads a com­pil­a­tion of responses.

Read More Do green, low-carbon travel & tourism supply chains unintentionally exclude women?

Governance bottlenecks are slowing Kenya’s sustainability progress: How to break them

May 18, 2026

Governance bottlenecks are slowing Kenya’s sustainability progress: How to break them. A Google Gemini-generated image. "GT" added the words.

The ‘say-do gap’ in sus­tain­able travel & tour­ism is not only an issue in con­sumer decision-mak­ing and cap­it­al alloc­a­tion. It is also an insti­tu­tion­al, bur­eau­crat­ic, and polit­ic­al problem.

As Doreen Nyam­weya has dis­covered through her exper­i­ence in loc­al gov­ern­ment in Kenya, pro­gress towards sus­tain­ab­il­ity is pos­sible, but nev­er swift nor perfect.

Read More Governance bottlenecks are slowing Kenya’s sustainability progress: How to break them

Can tourism in ‘the Global South’ ever be truly sustainable? UCB students have a say


Can tourism in ‘the Global South’ ever be truly sustainable? UCB students have their say

“Can tour­ism in devel­op­ing coun­tries ever be truly ‘sus­tain­able’ when it deep­ens inequality? 

Using one des­tin­a­tion in the Glob­al South, argue wheth­er tour­ism there genu­inely advances SDGs 8, 10 and 12

Uni­ver­sity Col­lege Birm­ing­ham Seni­or Lec­turer Simon Faulkner posed that as a chal­lenge to his stu­dents. Three rose to it.

Read More Can tourism in ‘the Global South’ ever be truly sustainable? UCB students have a say

What local tourism students know about Phuket that global sustainability leaders do not

April 30, 2026

What do local tourism students know about Phuket that global sustainability leaders do not? A Gemini-generated image. "GT" added the words.

Trans­ition­ing from an emer­ging hot­spot to an estab­lished tour­ism-led eco­nomy is complex. 

Ken Drew exam­ines the grow­ing pains of Phuket, Thai­l­and where loc­als, includ­ing his former tour­ism stu­dents, too often find them­selves in danger.

Fol­low­ing last week’s Glob­al Sus­tain­able Tour­ism Coun­cil con­fer­ence on the island — planned amid reports of deadly land­slides, tox­ic fires, and poor air qual­ity — a ques­tion arises …

Read More What local tourism students know about Phuket that global sustainability leaders do not

Changing places: Responsibility, nostalgia, and the right to complain | BiteX: War

March 23, 2026

Changing places: Nostalgia, responsibility, and the right to complain. A Gemini-generated image for a "Good Tourism" Bites compilation. "GT" added the word "bites".

Who has the ‘social licence’ to claim a place has changed for the worse? Does it mat­ter if that change is driv­en by tour­ist visas, employ­ment visas, or migration? 

Is ‘nos­tal­gia’ a val­id stake­hold­er in a destination’s future? And does travel & tour­ism have a respons­ib­il­ity to val­id­ate these feel­ings, or is change the price of ‘pro­gress’?

Thanks to the six respond­ents for their con­sidered thoughts. Their responses are lis­ted in the order I received them. For BiteX: war. 

Read More Changing places: Responsibility, nostalgia, and the right to complain | BiteX: War

The flaw in sustainability: Why responsible tourism avoids hard questions

February 8, 2026

The flaw in sustainability and why responsible tourism avoids the hard questions. A Gemini-generated image.

Ewan Cluck­ie argues that travel & tourism’s sus­tain­ab­il­ity claims have cre­ated a cred­ib­il­ity crisis, and that it is time to ask hard ques­tions about own­er­ship, gov­ernance, and incentives.

“The travel industry talks a lot about sus­tain­ab­il­ity […] Yet trust in sus­tain­ab­il­ity claims is declin­ing, and scru­tiny from reg­u­lat­ors, con­sumers, and part­ners is increasing.”

Read More The flaw in sustainability: Why responsible tourism avoids hard questions