Was this the European summer of terrible tourists? Give us a break, media!

September 26, 2023

Was this the European summer of terrible tourists? Give us a break! Surrealist representation of a terrible tourist by DALL-E.
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“Hordes” and “swarms” of tour­ists “forced through a well-oiled fun­nel” to “crawl” through our cher­ished spaces, releg­at­ing them to “back­drops” for selfies.

Per­haps we should tell them to “go home” and “stay away” from our “per­fect places”.

Is this the scape­goat­ing pro­pa­ganda of a para­noid author­it­ari­an state? No, it’s just media por­tray­als of ter­rible tourists.

It’s a “Good Tour­ism” Insight by Jim Butcher.

[You too can write a “GT” Insight.]

COVID-19 decim­ated travel. Lock­downs divided fam­il­ies and loved ones, cur­tailed fun, sty­mied exper­i­ences, and dev­ast­ated businesses. 

Many for­tu­nate enough to afford it looked for­ward to enjoy­ing sunny climes, adven­ture, and cul­tur­al treas­ures. There was an ele­ment of pent-up demand; an urgency to make up for lost time.

But media com­ment­ar­ies on the first full post-pan­dem­ic year makes for pretty grim read­ing. Rather than cel­eb­rate a return to free­dom and pleas­ure, many have por­trayed tour­ism, and tour­ists, as a threat to loc­al com­munit­ies and the plan­et itself. 

Tourists behaving badly

The bad beha­viour of tour­ists has been a prom­in­ent theme.

An art­icle in The Con­ver­sa­tion opens with: “Travel is back in full swing this sum­mer …” Good, you might assume. But “… and so is bad beha­viour by tourists.”

Before sum­mer had even star­ted The Guard­i­an declared: “The world’s most per­fect places are being turned into back­drops for our tour­ist selfies.” 

We are told that Italy (yes, the whole coun­try) “des­pairs at the hordes” of tour­ists; that “if the tour­ism boom is often bad for loc­als, it’s equally depress­ing for visitors”. 

The art­icle repeats the anti-tour­ism trope that des­tin­a­tions have not learned suf­fi­ciently from lock­down and that less tour­ism is really a good thing. This is an inver­sion of real­ity, and con­trary to what most people actu­ally think. 

The Guard­i­an continues:

“Travel used to be about adven­ture and hard­ship, some­times solitude, but invari­ably sur­prise and spon­taneity. Now the road is so well-trod­den and des­ig­nated that you feel forced through a well-oiled fun­nel as someone picks your pockets.”

It’s a jaded view of both the tour­ist and the industry serving them. 

While the world is far from per­fect, there is great scope for enlight­en­ing encoun­ters, dis­cov­ery, adven­ture, and fun. And many more people get to do it. That’s progress.

The Fin­an­cial Times led with: ‘Tour­ists are back. Is it time to tell them to stay away?’. Here’s the grim open­ing gambit: 

“Tour­ists grin for selfies in front of the gates of Aus­chwitz. They dive into the Trevi foun­tain in Rome. One man carved his name and his girlfriend’s — ‘Ivan + Hay­ley 23’ — into the Roman Colosseum’s 2,000-year-old brick wall. A Rus­si­an influ­en­cer was depor­ted from Bali with her hus­band after post­ing a nude pic­ture of her­self in front of a sac­red 700-year-old ban­yan tree. In Ams­ter­dam, stag parties wear­ing penis suits lie vomit­ing in gutters.”

Now I am not dis­put­ing that these things may have happened. But amongst mil­lions of inter­na­tion­al tour­ists, they are surely the excep­tion, not the rule. 

And that’s not all they are doing wrong. The afore­men­tioned, “all of them” — includ­ing the Rus­si­an in Indone­sia, pre­sum­ably — are “con­trib­ut­ing to the cur­rent heat­wave now afflict­ing much of south­ern Europe”.

Even the BBC (Brit­ish Broad­cast­ing Cor­por­a­tion), for whom bal­ance is a leg­al require­ment in UK law, enter­tains the anti-tour­ism line, ask­ing the ques­tion ‘Is this the sum­mer of bad tour­ists?’

Larry Bleiberg, past pres­id­ent of the Soci­ety of Amer­ic­an Travel Writers, writes: “This sum­mer, every day seems to bring anoth­er head­line of tour­ists around the world behav­ing badly.” 

He’s not wrong. If you are look­ing for examples of bad beha­viour, you’ll find them. But you might also miss the many bene­fits of cul­tur­al con­tact and con­vi­vi­al­ity. These, in my exper­i­ence, leave bad beha­viour standing.

Don’t miss oth­er “GT” con­tent by Dr Jim Butcher

Leaving your cares behind

It’s often sug­ges­ted that being care­free can mean a lack of care for others.

Bleiberg, in his BBC piece, cites pod­caster Gail Saltz who argues that, fol­low­ing years of lock­downs, people feel free to do what they couldn’t and “do them in spades” and think for­eign coun­tries are “a great big party and I get to do what I want”. 

I’ve read, too, of a ‘low harm hedon­ism’ cam­paign amongst col­leagues in the uni­ver­sit­ies, echo­ing the impulse towards ‘nudging’ people in the dir­ec­tion of beha­viour change. 

No doubt there are badly behaved tour­ists. There always have been. The Grand Tour­ists of the 18th cen­tury were no angels, and the 19th cen­tury work­ing class enjoyed a knees-up that some­times got out of hand. Drunk­en antics, usu­ally regret­ted the next day, are a con­stant in history. 

The vast major­ity of people are respect­ful and kind on their travels, just as they are at home. You’ll miss a lot of human­ity if you accept the cari­ca­tures of tour­ists often fea­tured in the media (and, it should be said, too often in the uni­ver­sit­ies and busi­ness schools train­ing the new gen­er­a­tion of tour­ism professionals).

Are cities learning from lockdown?

Accord­ing to the Fin­an­cial Times, “every­one com­plains about tour­ists”. That’s an urb­an myth if ever there was one. 

“But now, pos­sibly for the first time ever, a few European cit­ies — with Ams­ter­dam lead­ing the pack — have begun doing some­thing about them. The brief exper­i­ence of tour­ist-free tran­quil­lity in these places dur­ing lock­down is help­ing inspire change.”

This is a par­tial and pejor­at­ive take on mass tour­ism. What may have been tran­quil for some was poverty for many oth­ers, and a deni­al of con­vi­vi­al­ity for most. 

Some places have acted to lim­it tour­ism num­bers, but the idea that this is motiv­ated by a “brief exper­i­ence of tour­ist-free tran­quil­lity” is as likely as a ski­ing hol­i­day in Holland. 

Lim­it­ing num­bers is most often simply about man­aging for pos­it­ive impacts, mit­ig­at­ing over­crowding, and max­im­ising rev­en­ue from high­er spend­ing tourists.

Barcelona!

Venice is, as ever, the over-touristy des­tin­a­tion against which oth­ers are compared. 

Bar­celona risks “becom­ing a Venice”, we are told by FT

Tour­ism has cre­ated major issues for Bar­celona, undoubtedly. Yet its rap­id devel­op­ment over the last 30 years since the Bar­celona Olympics was, until recently, regarded as a pos­it­ive mod­el of regeneration. 

Dis­sat­is­fac­tion with over­tour­ism was grossly exag­ger­ated back in 2017 (the year ‘over­tour­ism’ became a term of ref­er­ence). Tiny anarch­ist demon­stra­tions were presen­ted as the authen­t­ic voice of the people in much of the UK press; a clas­sic case of an import­ant issue deserving of sober con­sid­er­a­tion por­trayed as a mor­al panic.

Don’t miss oth­er “Good Tour­ism” con­tent tagged “Car­ry­ing capa­city, mass tour­ism, & overtourism”

Venice, vidi, vici?

But what of Venice? 

The Tele­graph says that the city has fallen “out of love with its tour­ists”. While Venice has its issues, even here some bal­ance is needed. 

Venice’s pop­u­la­tion, which we are fre­quently told is declin­ing due to tour­ism, was declin­ing regard­less. Between 1951 and 1961, long before the boom in mass tour­ism, Venice’s pop­u­la­tion shrank from 174,000 to 137,000. In the same peri­od, the pop­u­la­tion of sub­urb­an Mestre increased from 96,000 to 161,000. 

This reflects trends that you’ll see in every city in Italy, and many bey­ond: The shift from city to sub­urb — eco­nom­ic activ­ity mov­ing from city centres to indus­tri­al zones — along with declin­ing birth rates (strik­ing in Italy over the peri­od con­cerned), and an under-sup­ply of hous­ing push­ing up prices in sought-after areas. 

In Venice’s case, its sub­urbs are quite sep­ar­ate to the his­tor­ic centre. They are in Mestre and oth­er bor­oughs on the main­land, as well as on oth­er islands. The his­tor­ic city centre’s unique­ness makes it dif­fi­cult to adapt and expand.

Tour­ism is cre­at­ing prob­lems in Venice but, in con­text, it also brings eco­nom­ic activ­ity that sus­tains the people who remain in the old city, and pays for its main­ten­ance. And Venice’s open­ness offers so many a chance to glimpse its sub­lime beauty. 

In Venice, as in oth­er pop­u­lar des­tin­a­tions, solu­tions to tour­ism-related prob­lems that are premised on an ‘anti-tour­ism’ nar­rat­ive are likely to cause more harm than good.

The view of Europe from across the pond

Over in the United States, The Wash­ing­ton Post cuts to the chase with ‘Van­dal­ism, tan­trums and nar­ciss­ism: Entitled tour­ists are out of con­trol’. Appar­ently, “[w]hat is clear, accord­ing to aca­dem­ics, psy­cho­lo­gists and travel industry pro­fes­sion­als, is that tour­ists are fre­quently going rogue”. 

Based on a few anec­dotes, The Post reports on a glob­al rise in “enti­tle­ment”. The trope of the entitled, selfish tour­ist is com­mon, and usu­ally repeated by people who feel they are above all of that. It’s the old ‘trav­el­ler versus tour­ist’ mor­al divide that flat­ters the former and cari­ca­tures the latter. 

Cri­ti­cisms of tour­ists’ mis­de­mean­ours some­times even allude to social justice themes such as con­cern for loc­al com­munit­ies and age-old cul­tures. But the pejor­at­ive assump­tions made in rela­tion to today’s mass tour­ists are not so dif­fer­ent from those of 19th cen­tury aris­to­crats who were dis­dain­ful of the work­ing classes on their holidays. 

Don’t miss oth­er “Good Tour­ism” con­tent about des­tin­a­tions & places in Europe

A For­bes head­line reads ‘Tour­ists Go Home! Fed Up With Over-tour­ism, European Hot­spots Impose Bans, Fines, Taxes’. The art­icle asserts: “Lit­er­ally over­run by tour­ists, a num­ber of the most icon­ic des­tin­a­tions have become unliv­able for loc­al res­id­ents and over­crowded, unsafe and uncom­fort­able for visitors.” 

“Over­run” (“lit­er­ally”) and “unliv­able”? Hyper­bole about ‘over­tour­ism’ is common. 

For­bes echoes the pejor­at­ive char­ac­ter­isa­tion of tour­ists as ‘hordes’. Apply the same vocab­u­lary to migrants and it would, rightly, be seen as reflect­ing base prejudices.

Sum­mer would not be sum­mer without crit­ics of “the Brit­ish Tour­ist Inva­sion”. The New York Times — where crass cari­ca­tures of the UK are not unknown — dis­plays its own pre­ju­dices by describ­ing a Span­ish resort that “crawls” with a “swarm” of young Brits. 

Nev­er­the­less the art­icle acknow­ledges that these tour­ists are neces­sary. One busi­ness own­er points out that they are the lifeblood of the eco­nomy; that the only bad tour­ists are the ones who don’t come. 

Tour­is­m’s por­tray­al as a neces­sary evil requires a pess­im­ist­ic view of leis­ure travel.

Happy holidays!

There are com­ment­at­ors of a sun­ni­er dis­pos­i­tion, although, like an unoc­cu­pied sun­bed by a Major­can hotel pool, they are rare. 

Ros Douthat in the New York Times provides a coun­ter­point to the naysay­ers and proph­ets of doom in his opin­ion piece ‘The case for tour­ism’

And Rick Steves, whose life seems like one big hol­i­day — that’s no cri­ti­cism; I’m jeal­ous! — is unlikely to fol­low the fash­ion for slat­ing hol­i­days. Quoted in the Wash­ing­ton Post art­icle, Steves says: 

“You need to have smart safe­guards, but we need to have pub­lic access to the cul­tur­al won­ders of this world. And that comes with a small and steady risk that bad people will do bad things. It’s a price worth paying.”

He’s right, of course. 

So here’s to happy hol­i­days! Cheers!

Agree? Dis­agree? What do you think about por­tray­als of tour­ism and tour­ists in the media? Share a short anec­dote or com­ment below. Or write a “GT” Insight of your ownThe “Good Tour­ism” Blog wel­comes diversity of opin­ion about travel & tour­ism because travel & tour­ism is everyone’s business.

Fea­tured image (top of post): Was this the European sum­mer of ter­rible tour­ists? Give us a break! Sur­real­ist rep­res­ent­a­tion of a ter­rible tour­ist by DALL‑E 2.

About the author

Jim Butcher
Dr Jim Butcher

Jim Butcher is a lec­turer and writer who has writ­ten a num­ber of books on the soci­ology and polit­ics of tour­ism. Dr Butcher blogs at Polit­ics of Tour­ism, tweets at @jimbutcher2, and ini­ti­ated Tourism’s Hori­zon: Travel for the Mil­lions (a “GT” Part­ner) on Substack.

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